Use our 5-star airport transfer service and make extra revenue

Benefits for Hotels

Why Hotel Partners prefer our airport transfer service

5-star experience
Fully automated solution
Increase your revenue
Guest arrival information
Totally free

Welcome Pickups in numbers

52
Destinations worldwide
Barcelona, Paris, Athens
See All
1000+
Hotel Partners
1M
Travellers arrived with Welcome Pickups in 2019

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How it Works

Personalized Landing Page

We create a personalized landing page for your Hotel with the address pre-filled, in a layout that includes the Hotel's photo and all other necessary details, prompting them to book their transfer, in a simple and personal way.

Automated Solution

We provide various automation options to make the transfer arrangements easier and faster. We collaborate with several Channel Managers and Property Management Systems and are constantly exploring new integration solutions.

Partner App

Our Partner App will enable you to review an analysis of your revenues and the details of each transfer booked, together with a 'live' view of all the transfers that will operated within the day. You'll also be able to book a transfer on behalf of a Guest.

The partner app

  • Scheduled list

    Review all the transfers that are booked to/from your Hotel in the current month, along with preferences of your Guests that can unlock up-selling opportunities for you, such as early check-in, late check-out, arriving with babies and return transfer.

  • Live monitoring of the ride

    Check out all the upcoming transfers that are going to be operated within a time frame of -3h to +24h from the current time. Keep track of when our driver has arrived at the pickup location, know how to easily distinguish our drivers, and get notified when the transfer has started.

  • Your Guest's trip details

    View your Guests' contact information, important notes about their trip and details of their transfer, including our appointed driver.

Frequently asked questions

How can I get started?

The setup of our service is easy and fast. All we need from you is some details about your Hotel and you are good to go! Then we will create your personalized landing pages so that you can start offering Welcome Pickups to your Guests! Just fill in the application form and a Welcome Pickups Representative will reach out and assist you to get started!

How do I know if my Guests book a Welcome Pickups transfer?

Through our Partner App you can see the scheduled list with all your Welcome Pickups transfers, along with your Guest's information & preferences, transfer details and flight monitoring for possible delays. Additionally, you will be receiving email notifications to to ensure you are always kept updated.

What if my Guest wants to change his reservation details?

Our 24/7 Customer Support Team is always available to handle any request from your guests, such as booking a new transfer or changing an already booked one.

How and when do I get paid?

You will be paid a commission for every transfer operated with Welcome Pickups to your Hotel. At the beginning of every month, you will receive the total payment for all Welcome Pickups transfers operated in the previous month.

Guests' arrival has never been that easy!