Our Story

illustration of a man and a woman putting a hand on his back while looking away from us. She is holding a small suitcase with wheels

Who we are

Welcome is your friend on the ground. We provide you with the easiest, friendliest, and most personalised solutions for all your travel needs.

What we do

From comfortable transfers and sightseeing rides to much-needed information and curated local tips, we’re here to help you make the most of your travels.

Why we do it

We believe the world should be friendly and accessible so we are doing our best to make travelling an amazing experience – for everyone.

You can book a transfer with Welcome Pickups in more than 95 destinations worldwide

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Founded in 2015 in the sunny capital of Greece, Welcome is the first company to ever design and deliver holistic in-destination travel experiences. With over 1 million happy riders each year, we have redefined the way travellers discover new destinations! As a global leader in ground transportation for travellers, we are trusted by over 2K businesses around the world. We help hotels, vacation rentals, and travel companies enhance their services and boost their revenue with our 5-star ride experiences, hassle-free automation, and powerful analytics dashboard.

Welcome Pickups is founded in Athens, Greece.

Expansion to X countries

Welcome Pickups is available in 100 destinations Worldwide

Rating at Glassdoor

4.8

Our values

HUMAN

We believe that travel services should be human-centred so we focus solely on the user to create seamless online and offline experiences.

COMPLETE

We want travellers to get the most out of a new location so we offer them a holistic solution by helping with any in-destination travel needs they have before, during, and after their stay.

HELPFUL

We want travellers to truly enjoy exploring a new location so we curate the best local advice we can find and share it in a way that is easy to understand and accessible to all.

INSPIRED

We want to inspire and empower people to explore by showing them that the world can be friendly, safe, and accessible.

Senior Couple Look At Mobile As They Check In To Vacation Rental

PERSONAL

Travel isn’t one-size-fits-all, so neither is our service. By gathering data on travellers’ preferences, we are constantly customising our product to create a better experience for even more people.

taxi driver sitting on car bonnet with his arms crossed smiling

KNOWLEDGEABLE

We place quality over profits every time and care about each user’s experience. We insist on the highest standards for all our Welcome Drivers so we carefully select each one and systematically monitor their performance data and feedback from travellers.

Smiling,Young,Traveler,Woman,In,Lisbon,,Exploring,Portugal.having,Fun,On

HONEST

We want people to have a great time on their travels so we only suggest activities and experiences that we ourselves find amazing. There are also no hidden fees or surprises anywhere across the Welcome experience.

black family with two children sitting on car bonnet taking a selfie

BOLD

We believe that people deserve more, so we’re changing the way people travel by forging a new travel category that is set up to be the standard for in-destination travel services globally.

Meet the Team

As a team, we have 3 big goals

To empower people to explore the world by making travel friendly and accessible. To serve our community by creating memorable travel experiences and adapting to their changing needs. To give our team members the opportunity, motivation, and freedom to grow on a personal and professional level.