Uber Rome: Everything you need to know

Used to hailing an Uber in seconds back home? In Rome, things are a bit different, but we’ve got you covered with everything you need to know about using Uber in Rome, including possible alternatives and the best choice for you, right here.

Top recommendations for getting around Rome

🚘 Top pick for airport transfers: Welcome Pickups – reliable, fixed fares, and door-to-door comfort

🚆 Budget-friendly airport route: Take the Leonardo Express train to Roma Termini (€)

🚕 Best for in-city rides: use Uber Rome for a premium experience or FreeNow for lower-cost taxi rides

🚫 What to avoid: Renting a car in Rome – traffic, parking, and restricted zones make it a hassle

Is there Uber in Rome?

Yes, Uber works in Rome. However, when the company launched in the city in 2014, the move sparked some controversy among local taxi drivers. 

As a result, Uber Rome’s operations are restricted. This means the popular ride-hailing app only offers limousine services, such as Uber Black, Uber Lux, and Uber Van. Keep in mind that these services are pricier than the standard Uber services you’re probably used to in other cities. 

Uber Black: The most affordable option, providing groups of up to 4 with premium black cars.

Uber Lux: A luxury vehicle service with top-rated drivers.

Uber Van: The same class as an Uber Black, but can take up to 6 passengers.

Luckily, there is another option that is less expensive. As of 2022, Rome Uber’s integration with an existing taxi app now allows travelers to use the app to order a regular metered taxi with standard taxi prices instead of a classic Uber.

Uber Rome prices

The benefit of using ride-hailing apps like Uber is that the app provides a real-time price estimate for your ride and allows you to pay in-app once your ride is complete. However, due to the restricted options available, Uber Rome prices are more expensive than regular taxi and transfer services, unless you order a standard taxi through the app.

That said, Uber Black is the most affordable option, typically costing around €90 for the ride from FCO Airport to the city center. Likewise, you’ll pay around €30 for a 5 km ride within the city center.

*It’s important to note that surge pricing during peak seasons or specific times can add to the cost of your Uber.

What are the alternatives to taking an Uber in Rome?

From the airport

The best way to travel to and from the airports in Rome is via a private Rome Airport taxi. These services are specifically designed for travelers and are the most reliable. Private transfer providers pick you up inside the airport and offer trained English-speaking drivers, speedy door-to-door rides, and flight monitoring. 

Alternatively, using Uber at Rome’s airports is possible, but pickup locations are subject to change and depend on the driver. So, you may end up walking quite far to reach your designated pickup spot.

Plus, not only are prices much higher than regular taxis, but Uber also applies surge pricing during periods of high demand. This means you’ll pay even more during peak season, weekends, and public holidays. 

Lastly, you can still hop in a local white taxi from the ranks at the airports (Fiumicino Airport and Ciampino Airport). These taxis calculate fares using fixed rates to certain destinations in the center and are cheaper than Uber. However, the wait for an empty taxi can be pretty long during peak season. 

It’s also important to note that you may be approached by drivers at the airport offering “cheap rides”. You should never accept these offers, as the drivers are usually unlicensed. Instead, head to the official taxi rank or book through a trustworthy provider.

Getting around the city

Hailing a taxi from the street isn’t common practice in the city of Rome. Generally speaking, you will need to get one from a taxi rank or call a local Rome taxi service for a pickup.

Although cheaper, local radio taxi drivers or taxis at ranks usually speak limited English, and there is also a €4 surcharge for calling a taxi in Rome.

You can find taxi ranks scattered around the city near tourist attractions, at major hotels, next to the main squares, and outside transportation hubs.

The main ranks are located at Termini Station, Piazza della Repubblica, Piazza Venezia, Largo Argentina, Piazza delle Cinque Lune, Piazza Barberini, and Via Boncompagni.

You can also use Uber in Rome city center or opt for other popular taxi apps such as FreeNow. And you can still book in-city rides with Welcome Pickups if you’d prefer a fixed fare and 24/7 customer support.

Traveling around Rome: Uber, Taxi, or Private Transfer?

When it comes to choosing the best option, you should think about the specific needs of you or your group. We’ve gathered some of the most important factors to consider below, so that you can make an informed choice.

Is Uber safe in Rome?

Whilst most Uber Rome drivers are reliable, it’s always a good idea to proceed with caution. Luckily, ride-hailing apps like Uber offer various features to ensure a safer ride. You can check the driver ratings before accepting the ride and use the app to track your progress.

When it comes to local taxi drivers, they are typically honest and fair. However, it’s not uncommon to experience a local driver trying to overcharge you. One of the most common scams for metered taxis is taking a longer route than necessary or changing the taximeter to Tariff 2 or Tariff 3 during in-city rides. 

To avoid this, it’s best to ask for the estimated price in advance and to make sure that your driver always sets the meter to Tariff 1 for rides within the city. Likewise, the best way to avoid hidden fees and unreliable drivers is to book a Rome Airport transfer with a trusted provider and receive a fixed fare in advance.

Tips for using Uber in Rome

• Use Uber Rome primarily late at night when metro lines shut down and taxis are scarce.
• Drop your pin carefully in the Uber app, as many streets in Rome’s historic center are pedestrian-only or closed to vehicles.
• Double-check your destination before booking, as Rome Ubers sometimes mislabels landmarks or piazzas with similar names.
• Avoid booking Ubers near large events or during peak hours and holidays, as traffic and surge pricing skyrocket.
• Pinpoint your location using nearby businesses or cafés when GPS is inaccurate. This is helpful in narrow alleyways or crowded squares.
• Look out for ZTL (Zona a Traffico Limitato) signs, as Ubers may reroute around these restricted areas and take longer routes.
• Don’t rely on Uber for early morning rides before 06:00, as driver availability can be limited.
• Enable location sharing with a travel partner, especially at night.
• Check driver ratings and vehicle photos. While Uber Rome’s fleet is fairly reliable, occasional mismatches can occur.

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Frequently asked questions

How much is Uber in Rome, Italy?

Uber prices in Rome are almost double that of standard taxis and transfer services. A trip from Fiumicino Airport to the center costs around €85-€105, and the average cost of a ride within the city is €30. If you’re looking for a more cost-effective option, we suggest taking a regular taxi in Rome or booking a private transfer.

Can I pay by card?

All taxis in Rome are legally required to carry a point-of-sale (POS) machine for card payments. Despite this, you may come across drivers who claim their machine is broken. Ride-hailing apps like Uber are a good solution, as you’ll pay by card through the app once the ride is terminated. You can also avoid this by booking a taxi ride in advance.

Do I need to tip my Uber Rome driver?

Rome Uber drivers don’t expect a tip. However, if you particularly enjoyed the service, you can round up the final fare to say thank you. You can add a tip via the app if you’d like to tip your driver.

Does Uber work in Rome?

Yes, Uber is available in Rome and the app works as usual in the capital of Italy. Although it is possible to use the app to hail an Uber in Rome, users are limited to pricier limousine services only. However, you can also use the app to order a local metered taxi.

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