Contactless Hospitality: The Future of the Hotel Industry
The global pandemic shifted the priorities of hotel guests in favour of safety, and worked as a catalyst for a major change to hospitality operations, contactless technology.
Best upselling bets: What guests spend extra on according to research
Upselling is truly one of the best ways to provide your guests with added value and a great experience while generating more revenue for your hotel. Luckily, GuestJoy has reviewed a whole year's worth of data, across 25 countries and 1000 hotels, and has compiled a list of exactly what you should be upselling.
Welcome Pickups partners with Anamar Hotels & Resorts
Being the latest member of Welcome Pickups’ Hotel Partnership Program, Anamar Hotels will now offer our premium 5-star transfer services across their many establishments including destinations such as Mykonos, Santorini, Zakynthos, Pilio and Kea.
Here’s how Welcome Pickups can help you improve your hotel’s review score
Hotels that deliver a memorable experience from start to finish are rewarded with great guest reviews, which play a huge role in the consideration phase.
How to automate your guests’ arrival experience with Welcome Pickups
Using the Welcome Pickups automated solution, you can offer your guests 5-star transfers to and from your hotel, while gathering valuable data to create a more personalised experience.
How to communicate with your hotel guests more effectively in 2021
The traveller mindset has evolved and priorities have shifted. During these uncertain times, it’s vital to communicate and connect with your guests at every step of their journey.
How to solve these 7 common guest complaints at your hotel
Hotels that are able to avoid common complaints have a better chance of protecting their reputation, retaining their existing customers, and attracting new ones.