How modern hotels measure and improve guest satisfaction Happy guests are more likely to return for another stay, refer friends and family, and leave positive reviews online, which in turn can attract new customers without the same level of investment. This is how to achieve it.
Axel Hotels enhances guest services and efficiency with Welcome Pickups and SiteMinder Welcome Pickups provides personalized guest transportation services, while SiteMinder offers comprehensive Channel Manager capabilities, helping hotels grow their business. Find out how the two industry leaders in the hospitality sector, have teamed up to deliver exceptional value to one of their valuable partners, Axel Hotels.
Be an Ally: 4 Steps to Ensure Your Hotel is Inclusive & Diversity-Friendly When guest inclusivity is at the core of travel experiences, it can yield significant benefits for a company and create an advantage over the competition
What Should Hotels Look For In a New Partner? Guests in the hospitality sector want a seamless and hassle-free experience. You can offer them exactly that through strategic partnerships.
5+1 Hotel Tech Trends for 2022 & a Peek into the Future Let's examine the top tech trends for hospitality automation in 2022, and how you can use them to improve operations and grow your hotel business.
Welcome Pickups at Fitur Madrid 2022 Welcome Pickups will be exhibiting at Fitur Madrid 2022 from the 19th to the 21st January at Stand 8D52; live online access is also available for those that wish to attend.
5 Steps for Hotel Staff to Embrace Change Change in the hospitality industry is a constant. Hotels need to ensure they have an effective strategy for managing change while keeping staff happy.
Contactless Hospitality: The Future of the Hotel Industry The global pandemic shifted the priorities of hotel guests in favour of safety, and worked as a catalyst for a major change to hospitality operations, contactless technology.
Best upselling bets: What guests spend extra on according to research Upselling is truly one of the best ways to provide your guests with added value and a great experience while generating more revenue for your hotel. Luckily, GuestJoy has reviewed a whole year's worth of data, across 25 countries and 1000 hotels, and has compiled a list of exactly what you should be upselling.
Welcome Pickups partners with Anamar Hotels & Resorts Being the latest member of Welcome Pickups’ Hotel Partnership Program, Anamar Hotels will now offer our premium 5-star transfer services across their many establishments including destinations such as Mykonos, Santorini, Zakynthos, Pilio and Kea.
What hotel managers say about Welcome Pickups Welcome has the perfect solution for busy hotel managers; we can take care of all your guest’s transfer needs, saving you and your team valuable operational time.
Here’s how Welcome Pickups can help you improve your hotel’s review score Hotels that deliver a memorable experience from start to finish are rewarded with great guest reviews, which play a huge role in the consideration phase.
How to automate your guests’ arrival experience with Welcome Pickups Using the Welcome Pickups automated solution, you can offer your guests 5-star transfers to and from your hotel, while gathering valuable data to create a more personalised experience.
How to communicate with your hotel guests more effectively in 2021 The traveller mindset has evolved and priorities have shifted. During these uncertain times, it’s vital to communicate and connect with your guests at every step of their journey.
