Best taxi service in Boston
There are 1,825 registered Boston taxis driving around this bustling city. All taxis in Boston are regulated by the City of Boston (Massachusetts) Police Department, and only they may issue taxi licenses. Most taxis in Boston are white or yellow with the company logo on the front car doors. Most taxis in Boston also have the telltale “TAXI” light on top, making them easy to spot in the street. All taxis are also required to use a taximeter to calculate their fares, this meter should be clearly displayed at all times during your ride.
Getting a taxi in Boston couldn’t be easier, you can hail one in the street, walk to a taxi rank, call a phone dispatch taxi, use a Boston taxi app, or pre-book important rides, such as your Boston Airport taxi, to ensure an on-time pickup. Just make sure that you’re using a licensed taxi by checking for the driver’s taxi-issued ID and the unique taxi number on the side of the car.
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Same price as a regular Taxi from the line
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How much does a taxi cost?
| Taxi prices | Day time (05:00 - 24:00) | Night time (00:00 - 05:00) | Duration |
|---|---|---|---|
| FROM AIRPORT TO DOWNTOWN | 21 € | 21 € | 10 MIN |
| FROM AIRPORT TO BOSTON HARBOR | 26 € | 26 € | 21 MIN |
| FROM AIRPORT TO BOSTON UNIVERSITY | 25 € | 25 € | 18 MIN |
| FROM AIRPORT TO FENWAY PARK | 26 € | 26 € | 20 MIN |
| FROM CITY CENTER TO BOSTON HARBOR | 26 € | 26 € | 23 MIN |
| FROM BOSTON UNIVERSITY TO FENWAY PARK | 12 € | 12 € | 5 MIN |
What are the Boston taxi rates?
Boston is served by a collection of independently owned taxi services and private shuttle companies. However, all taxis in Boston must adhere to tariffs that have been put in place by the City of Boston (Massachusetts) Police Department. To ensure that each Boston taxi driver is adhering to the correct tariff, they must have an officially calibrated and monitored taximeter fitted in their vehicle. This means that your fare will be calculated based on distance and the time taken to reach your destination.
Base fare including first 1/7 mile: $2.60 USD (€2.20)
Each Additional mile: $0.40 USD (€0.35)
Waiting time per hour: $28 USD (€23.65)
For example, you can expect to pay an average of $23 (€21) for the 10-minute journey from Boston Airport to downtown Boston, and around $28 (€26) when traveling from the city center to Boston Harbour.
There’s no change in the tariff for traveling at night, however, if you take a taxi from Logan Airport, you will be charged a toll fee of$2.75 (€2.30). There may also be additional surcharges for using a phone dispatch taxi in Boston.
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How to get a taxi in Boston
With so many different Boston taxi providers available, getting a cab couldn’t be easier. Hailing a taxi is relatively easy in the downtown area of Boston: all you need to do is step out onto the curb and raise your arm when you see a taxi on the same side of the road as you. Another option is to walk to the nearest taxi stand. You can easily find the official Boston taxi stands near the city’s high-traffic areas, such as Faneuil Hall, Copley Place, South Station, North Station, and Back Bay Station, at Boston Airport and the main Cruise Terminal. For a more personalized pickup, you can also call one of the Boston taxi numbers, use a ride-sharing app, or pre-book your rides with a private company.
How to get a taxi from Boston Airport
Boston Airport is made up of four different terminal buildings: A, B, C, and E. Each terminal has its own taxi rank located just outside of the Arrivals Hall.
Terminal A: The taxi rank is located on the lower level across from the curb.
Terminal B: Curbside on level 2 departures between exit doors B-205 and B-208.
Terminal C: Ground Level of the Central Parking Garage.
Terminal E: The rank is located outside of the Arrivals Hall level on the lower level.
The taxis from Boston Airport use meters to calculate their cost. There will also be a surcharge of $2.75 (€2.30) added to your final fare when traveling from the taxi rank at Boston Airport.
How to get a taxi from South Station
There’s a taxi rank that’s operational throughout the opening times of South Station. After exiting the main doors, you will see a line of taxis waiting to your right on the side of the main road. These taxis offer metered rides all over the city.
How to get a taxi from Back Bay Station
You can find taxis waiting just outside of the Back Bay Station during the operational hours of the train station. The rank is located to the left of the exit doors under the large arches. These taxis operate using a taximeter that charges based on distance.
How to get a taxi from the Cruise Terminal
The Flynn Cruiseport has a taxi rank that’s open 24 hours a day. You will find taxis there for most of the day, however, most drivers turn up when they know a cruise ship will be docking. The Boston taxi rank at the cruise port can be found at the Lot C parking area. Taxis from this rank are metered.
Using a Boston taxi app
To avoid walking the city streets at night or during bad weather, you can also book a ride through a Boston taxi app. There are many different applications to choose from, some of which you may already have downloaded to your phone. Boston Cab, Uber, Lyft, Curb and Kiss 108 are some great options. However, during peak travel times and rush hour, you may see a surge in pricing and wait times.
To avoid these long wait times and price spikes, you can always pre-book your taxi service in Boston with a trusted company such as Welcome Pickups.
Useful Boston taxi numbers
Another great way to request a taxi in Boston is to call one of the Boston taxi numbers. There are quite a few phone dispatch taxi companies in the city, that offer a quick and reliable service to your location. Some of the top providers of phone dispatch taxis in Boston are:
Boston Cab Dispatch: +1 617-536-5010
Super Amigos: +1 857-261-7282
Cabbies Cab: +1 617-547-2222
Metro Cab: +1 617-782-5500
It’s worth noting that there may be additional fees added to your final fare for calling a Boston taxi number.
The benefits of booking a Boston taxi service
It is always a pleasant feeling to know that you don’t have to run around a new city trying to find an empty taxi, especially if you are traveling late at night, have small children with you, or are carrying heavy luggage or shopping. Knowing that your pre-booked Boston taxi driver is waiting for you exactly where you asked them to be, gives you great peace of mind.
That’s why booking your Boston cab taxi in advance with a trusted company such as Welcome Pickups is a great option. We offer guaranteed on-time pickups and competitive fixed-rate fares, so you won’t have to worry about watching that taximeter slowly climb higher and higher.
Boston Taxi Tips
- Make sure your driver resets the taximeter to the base fare and appropriate tariff before you begin your journey.
- Tipping your Boston cab driver between 15% to 20% of the final fare is common.
- All Boston taxi drivers should accept card payments. However, it is always best to find out before starting your journey as their POS systems may not be working.
- As taxi trips can get quite expensive, especially when leaving downtown Boston, it is recommended to use a private transfer company when traveling longer distances, as they offer set rate fares.
- Make sure to ask for your receipt after your journey is complete in case you leave anything in the taxi, or if you have a complaint to report.
- Keep in mind that all taxis leaving Boston Airport will be subjected to an airport surcharge, and any tolls along the way will also be payable by the customer.
- You can fit up to 4 passengers in a standard Boston taxi. Prices may increase after the 4th person.
- There are 25 Boston Water taxi stops located around the city, including Boston Logan Airport.
Boston taxi safety and complaints
Using a taxi service in Boston is usually a present and reliable experience. However, there may be some cases where your driver was rude or didn’t correctly set the taximeter, resulting in your being overcharged.
Suppose you have encountered a bad taxi experience with a Boston taxi and wish to file a complaint. In that case, you can fill out this form on the Boston Police website, and an investigator will contact you via telephone or e-mail within 10 business days. You may also contact the Hackney Carriage Unit by telephone at +1 617 343-4475 Monday to Friday between 08:30 and 16:00.
Boston Wheelchair Accessible Taxis and Shuttles
Boston on the whole is a very wheelchair and reduced-mobility-friendly city. Wheelchair-accessible taxis are known as “WAV” (Wheelchair Accessible Vehicles) and are part of the City’s general taxi fleet. They operate just like standard Boston taxis but have extra space and ramps for wheelchair users. You can hail them on-street or call ahead for pickup at +1 617-635-3682.