Travel safely with Welcome Pickups
Net Safety Score
We’ve introduced a metric indicating how safe travellers feel when using our services during the COVID-19 pandemic. After every ride, we ask each traveller to leave a review.
20 minute gap between transfers
Following each ride, our drivers have at least 20 minutes to thoroughly clean the surfaces of the car and ventilate the cabin.
Regular Car Sanitisation
Our drivers thoroughly sanitise and disinfect cars according to Welcome Safety Protocol
When you book, you can request to have zero contact with the driver during the transfer with just one click. In this case, the driver won’t help you with your luggage or shake hands.
Sanitiser in every car
We provide hand sanitisers and hand wipes for all our travellers. Our drivers have their own sanitiser, which they use before and after every ride
Taxis in Mexico City
Mexico City is a huge and exciting place, but it can also be very difficult to navigate. With many roads sounding the same and different boroughs having areas with the same names, the best way to get around easily and quickly is by taking a Mexico City taxi. There are four different types of Taxi in Mexico City; Authorised, which can pick up people from set transportation hubs like the airport and bus station. Sitio, which wait at official taxi ranks and belong to a set company or syndicate. Libre, which are taxis that drive on the street and are individually owned and operated. Finally, Radio, which you can call and have them pick you up at any location within the city.
Hand picked & english speaking drivers
Same price as a regular Taxi from the line
Drivers are always on time
24/7 Email & Phone support
CDMX taxi prices
Each different type of Mexico City taxi has its own way of charging. Libre taxis only use a taximeter and Authorised taxis only charge a set-rate fee, paid in advance. However, Radio and Sitio taxis offer a taximeter or a set-rate put in place by the government. All prices increase by 20% during the nighttime hours of 23:00 to 06:00.
Base price: €0.36
Price per km: €0.20
Base price: €0.55
Price per km: €0.22
Base price: €1.13
Price per km: €0.30
Read all reviews
How to get a taxi in Mexico City
There are over 14,000 taxis in Mexico City, making it one of the largest fleets in the world. This makes getting one extremely easy. You can choose to hail one from the street, walk to a taxi rank or call a radio taxi company. Just be sure to look for for the official White and pink taxis, with the taxi number clearly printed on the side doors and the bonnet.
Taxis that you hail in the street are the least trustworthy of all CDMX taxis as they often give the worst prices based on a taximeter. However, if you’re on a busy street and need to get somewhere fast, they are a good option.
The taxis located at taxi ranks known as ‘sitios’ can be found all over Mexico City, at shopping malls, on bar streets, outside the main squares and parks. All you need to do is walk to the front of the queue and ask the first driver or the person operating the ‘booth’. Most sitios also offer a radio taxi service where you can call from anywhere in the city and they will dispatch one of their waiting taxis to you. However, it’s worth noting that there will be an extra charge for using this service. There are hundreds of radio taxi companies in Mexico City, but three of the top ones are:
Sitio Rojas: +52 55 5251 9285
Taxis Del Angel: +52 55 5592 5454
Servitaxis 152: +52 55 5516 6020
Book your CDMX taxi service in advance
Although there are thousands of taxis in Mexico City, during rush-hour or high season, it can be extremely hard to find a free one. To ensure your plans run smoothly and you’re not left waiting outside for a CDMX taxi, or for a timely transfer to Mexico city airport, you can book your Mexico City taxi service in advance. To enjoy the peace of mind of set-rate fees, English-speaking drivers and on-time pickups, we suggest booking your transfers in advance with Welcome Pickups.
Mexico City taxi tips
- A lot of destinations in Mexico City sound the same, if you can mention a landmark to your driver it will help them find the correct location.
- Be sure to carry small bills to avoid scams or lack of change from the driver.
- If you have any expensive equipment with you, be sure to go to a sitio or call a ratio taxi, don’t hail one from the street.
- It’s customary to tip a Mexico City taxi driver if they are using a taximeter, but not if they are giving a flat-rate fee.
Wheelchair accessible taxis in Mexico City
Unfortunately, the standard taxis in Mexico City aren’t Wheelchair accessible. Although there aren’t many independent companies offering wheelchair accessible vehicles, you can always request one at a Mexico City taxi sitio. This service may take a little while, but they will call their fleet and arrange for a ramped vehicle to come and pick you up from the sitio. Once you have this taxi number, you can then take down the sitio’s radio taxi phone number and call to request that specific taxi while you’re are out in the city.
Mexico City taxi safety and complaints
Generally speaking, taking a taxi in Mexico City is safe. The most common problem is overcharging or taxis taking you to the wrong location. The best way to ensure this doesn’t happen is to only enter an official Mexico City taxi. Check for the white and pink colour, the taxi number printed on the bonnet and the side, and that your driver’s photo ID is clearly showing and matches the person driving the cab. If a problem does occur, be sure to note these details down and report them to Agencia del Ministerio Público by calling +52 55 5345 5382. The police in Mexico City have English speaking staff.