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Taxi in Durban

General information about taxi services in Durban


Hand picked & english speaking drivers


Same price as a regular Taxi from the line


Drivers are always on time


24/7 Email & Phone support

Durban taxi

Durban is one of the most important cities on the east coast of South Africa. Its diverse community made up of African, Colonial and Indian cultures offers an authentic experience steeped in history and exquisite dining. Its beautiful coastline made up of a 6 km beachfront known as the ‘Golden Mile’, attracts surfers, and beach lovers and is one of the top places to visit. 

Durban is quite large and its many attractions are scattered throughout the city.  Taxis are a great way to get about at your pace and also reach those further away destinations, such as the nearby national parks and the luxurious beaches at the edge of the city. Keep in mind that it is important to use registered taxis for your safety; unlicensed taxis do operate in and around Durban.


Hand picked & english speaking drivers


Same price as a regular Taxi from the line


Drivers are always on time


24/7 Email & Phone support

How much does a taxi cost?

Taxi prices Day time
(05:00 - 24:00)
Night time
(00:00 - 05:00)
Durban city centre to the Botanical Gardens 2.75 € 4.75 € 8 MIN
Durban city centre to Phezulu Safari Park 22.40 € 25.50 € 40 MIN
Durban city centre to Ushaka Marine World 2.50 € 4.50 € 6 MIN
Durban city centre to Phansi Museum 4 € 6 € 12 MIN

Durban taxi prices

The cost of a taxi in Durban is reasonable. Both fixed rate and calibrated taximeter fares are available, with metered fares being calculated using an initial base fee, a per km cost and a waiting (per hour) cost. The current taxi rates are as follows:

Initial base fee: €1.20 (ZAR 25) 

Per km cost: €0.50 (ZAR 10) 

Waiting time – charge per hour: from €5.90 (ZAR 120)

It is worth asking for a fixed rate quote even if the taxi has a taximeter, as it may be more affordable. Booking your transfer well in advance is another way to acquire a more affordable ride. Some taxi companies apply an extra evening and night charge for transfers conducted between 17:30 to 6:30. Expect the cost of the evening/night rate to be an additional €1.45-2.45 (ZAR 30-50) per transfer.

What our customers say about Welcome

"Anabelia, our tour guide was wonderful. She guided us through history and food and made great suggestions and enabled us to understand Greek culture and the food. I would highly recommend this tour.”

How to get a taxi in Durban

Taxis services in Durban are abundant but in most cases, you’ll have to arrange for a pickup either by calling for one on the spot or by having your pickup pre-arranged. Finding available taxis that you can hail on the street isn’t very common. The easiest way to get a Durban taxi is to request your ride through your hotel directly or to ask reception for recommendations on a company that you use at your convenience. Taxi ranks are another way of finding a local taxi and those are dotted around the city – including the Durban station taxi rank next to the main bus station downtown. To avoid surprises, it is recommended to only use licensed taxi companies, as rogue unlicensed drivers are known to operate in Durban.

Below are the details of some of the most commonly used and well-known companies you can call for a taxi in Durban:

City Cabs: +27 (0) 31 577 2911

Hassan Taxis: +27 (0) 31 564 0734

Eagle Radio Taxi: +27 (0) 31 337 2442

Rikki Cabs: +27 (0) 31 539 6844

Booking your Durban taxi in advance

Pre-booking your taxi service in Durban makes a lot of sense. King Shaka Airport is a busy airport and with limited public transport options, there is a considerable demand for taxis; the situation is similar in downtown Durban. By booking in advance you avoid having to find a taxi on the street or waiting in a taxi rank queue. When you book with a credible company like Welcome Pickups, you secure a driver who will meet you at your pre-selected pickup point and take you directly to the door of your accommodation as swiftly and conveniently as possible. Booking is easy and quick and payment is completed during the booking process so that you don’t have to worry about what the meter will add up to or about negotiating a set price with the driver.

Durban taxi tips

  1. Only use registered taxis and legitimate taxi companies. Look for the vehicle and driver's licenses that should be easily located in the vehicle.
  2. Ask to be quoted a fixed-rate fare to your destination, as all taxis offer them and may be a little more affordable, especially during peak hours.
  3. If you are taking a taxi between 17:30 and 6:30 ask if you will be charged the night fare surcharge as it isn’t always enforced.
  4. Try booking your transfer in advance, firstly to guarantee availability and secondly, as the fare may be a little more affordable.

Wheelchair-accessible taxis in Durban

Many companies offering taxi services in Durban have wheelchair-accessible vehicles. These vehicles must be requested in advance to guarantee availability on your day of travel. One of the most common taxi companies that offer wheelchair-accessible vehicles is Rikki Cabs which can be contacted at +27 (0) 31 539 6844.

Durban taxi safety and complaints

Taking a taxi in Durban is a safe option compared to using public transport. Just make sure that the taxi and driver are officially licensed through a legitimate taxi company, as rogue and unlicensed drivers do operate in the city. Many taxis in Durban have recently been installed with safety cameras for added security.

If you’d like to make a complaint after a negative experience, contact the taxi company you used directly providing details of the vehicle and driver registration, as well as a description of the incident. Serious incidents should be reported directly to the police.

Frequently asked questions

How do I call a taxi in Durban?

The easiest way to call a Durban taxi is to directly speak to a taxi company and book your transfer over the phone. You may also ask your hotel reception to request a taxi for you or have the hotel simply recommend a taxi company. If you are out and about try and track down a nearby taxi stand, like the Durban station taxi rank, or call a taxi directly, as hailing a cab from the street will not be easy. Hailing a taxi is also not recommended for safety reasons as rogue unlicensed taxi drivers operate in Durban.

Can I pay for my Durban taxi by card?

Not all taxis in Durban accept card payments. The only way to guarantee a card payment is to book your transfer in advance – which we highly recommend for taxis in Durban, with a reliable company such as Welcome Pickups. That way you are guaranteed a fixed-rate fare, payment can be made by card and the transaction is completed during the booking process so you can complete peace of mind.

How do taxis in Durban calculate their fares?

Taxis in Durban calculate their fares using a formula made up of an initial base fee of €1.20 (ZAR 25), a per km cost of €0.50 (ZAR 10) and a waiting time charge per hour that starts from €5.90 (ZAR 120). Durban taxis can either offer fixed-rate fares or calculate the cost of your transfer using a taximeter, when available. Fixed-rate fares tend to be a little more affordable in most cases. Some taxi services in Durban also charge extra for transfers between 17:30 and 6:30, so enquire with the driver if you are taking a taxi between these hours. You could also keep things simple by pre-booking your transfer with Welcome Pickups, to guarantee a fixed-rate fare with no hidden costs and a fair cancellation policy, if needed.

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