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Hanoi Taxis

Hanoi Taxi General Information and Tips

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TRAINED DRIVERS

Hand picked & english speaking drivers

LOW PRICES

Same price as a regular Taxi from the line

FLIGHT MONITORING

Drivers are always on time

QUALITY SUPPORT

24/7 Email & Phone support

Taxis in Hanoi

Navigating around the busy streets of Hanoi, Vietnam can be overwhelming, especially if you are new to the city – streets are often not well marked, and roads turn into winding alleyways. Thus, taking a taxi is a safe and reliable travel option to make your way around downtown. They are easy to find around Hanoi city; you can either hail one off the streets, find a taxi at a taxi rank or you can simply request one from the comfort of your hotel.

TRAINED DRIVERS

Hand picked & english speaking drivers

LOW PRICES

Same price as a regular Taxi from the line

FLIGHT MONITORING

Drivers are always on time

QUALITY SUPPORT

24/7 Email & Phone support

How much does a taxi cost?

Taxi prices
Day time
(05:00 - 24:00)
Night time
(00:00 - 05:00)
Duration
FROM HAN TO CITY
10 €
10 €
40 MIN
FROM HAN TO OLD QUARTER
12 €
12 €
42 MIN
FROM HANOI TO OPERA HOUSE
1.10 €
1.10 €
5 MIN
FROM HANOI TO HOAN KIEM LAKE
1.50 €
1.50 €
8 MIN
FROM HANOI TO MA MAY
1.90 €
1.90 €
10 MIN

Hanoi Taxi Prices

Hanoi taxis calculate their fares using a taximeter, based on the time and distance travelled to your exact location. Although Hanoi taxi prices are one of the most inexpensive in the world, you need to be aware that some taxi drivers have taximeters that run fast, to bring up the price of your trip illegally.

Base fee: €0.38 (10,000 VND)
Per Km: €0.42 (11,000 VND)
Waiting time: €0.95 (25,000 VND)

So, if you prefer to avoid the hassle of finding a taxi, or if you want to travel at a fixed price, with a local English-speaking driver, you can always pre-book a safe private transfer online.

How to get a taxi in Hanoi

Getting a Hanoi cab is very easy, as there are many around the city streets, at popular tourist sites, big hotels, train stations and airports. However, it is important to know that the Vietnamese culture is slightly different; you should never beckon someone or hail a taxi with one finger; always hail a cab by raising your arm, then flatten your hand, and bend your fingers toward you.

Alternatively, you can ask your hotel to organise a cab or call one of the well-regarded taxi companies in Hanoi, such as:

 Taxi CP: +84 43 826 2626

52 Taxi: +84 43 852 5252

Hanoi Taxi: +84 43 853 5353

Mai Linh Taxi: +84 43 861 6161

The Benefits of Booking a Hanoi Taxi in Advance

Most taxi drivers in Hanoi do not speak English which makes communicating a real problem. By pre-booking your private transfer with Welcome Pickups, you will always be ensured a local English-speaking driver, a competitive fixed-rate fare and no hidden fees.

Knowing that your Hanoi taxi is waiting for you at a set location at a set time is a great feeling, especially when you are new to a city. Additionally, Welcome guarantees reliable door-to-door transfers and a hassle-free experience for you and your travel partners.

Hanoi Taxi Tips

  1. Most Hanoi taxis do not accept credit card payments, only cash payments in the local currency (Vietnamese Dongs). However, you can always ask before starting your ride.
  2. Ensure your Hanoi taxi cab driver resets the taximeter to the base fare before you begin your journey.
  3. It is not required to tip taxi drivers in Vietnam; however, it is always appreciated. Many travellers round off the total amount and request the driver to keep the change if the driver was particularly helpful or efficient.
  4. Be aware that some taxi drivers insist on a higher fixed price, in this case, you should request the meter. Also, drivers may have meters that run too fast, which is why it is best to use a well-known taxi company or pre-book a private transfer.
  5. Please note that taxis in Hanoi do not have different fares for day or night trips.
  6. Make sure to ask for your receipt after your journey is complete in case you leave anything in the taxi, or if you have a complaint to report.

Taxi Safety and Complaints in Hanoi

Suppose you have encountered a bad taxi experience with a Hanoi Licensed Taxi and wish to file a complaint. In that case, you can contact and report the taxi with the cab company, or you can directly call the division’s two hotlines, including 04.39261515 and 0946791955, which are available 24/7.

The municipal Department of Culture, Sports and Tourism coordinates with the city and district police, the municipal transport department and the Hanoi Taxi Association to deal with any violations, especially those related to transport, service quality and taxi fares.

Hanoi Wheelchair Accessible Taxis and Transfers

Many Hanoi taxis accept wheelchairs in their vehicle, however, for this, the person concerned has to be able to transfer into the taxi seat themselves, and the wheelchair will need to be folded. If this is not the case, many private transfer companies provide minivans that are able to accommodate wheelchairs.

Frequently asked questions

How much is a Hanoi taxi?

​​Hanoi taxis calculate their prices using a taximeter based on the time and distance travelled. Furthermore, there is no higher fare for the night, weekend and public holiday journeys. The initial fee is €0.38 (10,000 VND), and the rate per Km is €0.42 (11,000 VND). For example a one-way taxi ride from Noi Bai International Airport to the city centre costs €10 (245,559 VND). However, if you prefer to travel at a fixed rate price, you can always pre-book a private transfer online with a local English-speaking driver.

Where can you get a taxi in Hanoi?

Various taxi companies operate in and around Hanoi, Vietnam. You can hail a taxi directly from the streets, hop in a taxi at one of the taxi ranks around the city, ask your hotel to call a cab, or you can pre-book a taxi via telephone, on their mobile application or website.

Do you tip taxi drivers in Hanoi?

Tipping taxi drivers in Vietnam is not required; however, it is always appreciated. Many travellers round off the total amount and request the driver to keep the change if the driver was particularly helpful or efficient.

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