Travel safely with Welcome Pickups
Net Safety Score
We’ve introduced a metric indicating how safe travellers feel when using our services during the COVID-19 pandemic. After every ride, we ask each traveller to leave a review.
20 minute gap between transfers
Following each ride, our drivers have at least 20 minutes to thoroughly clean the surfaces of the car and ventilate the cabin.
Regular Car Sanitisation
Our drivers thoroughly sanitise and disinfect cars according to Welcome Safety Protocol
When you book, you can request to have zero contact with the driver during the transfer with just one click. In this case, the driver won’t help you with your luggage or shake hands.
Sanitiser in every car
We provide hand sanitisers and hand wipes for all our travellers. Our drivers have their own sanitiser, which they use before and after every ride
Taxis in Melbourne
Choosing a Melbourne taxi cab for your transportation is definitely the most convenient way to travel when visiting a new city. Melbourne is the cultural hub of Australia and holds many of Australia’s biggest landmarks, thus making it a very appealing travel destination for people across the globe, and for that reason, there are many taxis around Melbourne city. Going further, Melbourne cabs offer 24/7 door-to-door services, in the privacy of your own vehicle, making them the most comfortable way to travel around the city.
Nevertheless, if you prefer avoiding the hassle of finding a taxi on a hot summer’s day or struggling to find a taxi in a city you don’t know yet, you can always pre-book a private transfer online, with a local driver at a fixed price.
Hand picked & english speaking drivers
Same price as a regular Taxi from the line
Drivers are always on time
24/7 Email & Phone support
(05:00 - 24:00)
(00:00 - 05:00)
Taxi prices in Melbourne
Taxis in Melbourne calculate their rates using a taximeter, based on the time and distance travelled to your destination. Three different tariffs apply when travelling, these are: the standard day fee, the night and public holiday fee, and the “Peak rate”.
Tariff 1 (09:00 – 16:59):
Initial fee: €2.56 ($4.20 AUD)
Per Km: €0.99 ($1.62 AUD)
Waiting time: €0.35 ($0.57 AUD/minute)
Tariff 2 (17:00 – 08:59):
Initial fee: €3.17 ($5.20 AUD)
Per Km: €1.10 ($1.80 AUD)
Waiting time: €0.38 ($0.63 AUD/minute)
Tariff 3 – Peak Rate (22:00 – 03:59 on Friday, Saturday only / Public Holidays)
Initial fee: €3.80 ($6.20 AUD)
Per Km: €1.20 ($1.98 AUD)
Waiting time: €0.43 ($0.70 AUD/minute)
Keep in mind that all passengers leaving Melbourne Airport will have to pay an airport surcharge of €1.65 ($2.70 AUD) and any tolls encountered during their trip. Charges apply for bank card and electronic payments. Moreover, if you wish to book your taxi in Melbourne in advance, you will have to pay a booking fee of €1.83 ($3 AUD) from the airport and €1.22 ($2 AUD) from around the city.
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How to get a taxi in Melbourne
Getting a taxi cab in Melbourne Australia couldn’t be easier. Cabs can be found at designated taxi ranks at clearly signposted locations and busy spots such as big hotels, metro stations, train stations such as Flinders Street Station and at big Melbourne landmarks. You can also hail a taxi directly from the street if you see that the vehicle is vacant; if the rooftop sign is lit, the taxi is usually unoccupied and available for hire. Going further, it is also possible to reserve a taxi via telephone for a small additional fee.
Book your Melbourne Taxi Transfer in Advance
Knowing that your Melbourne taxi is waiting for you at a set time, in a set location and at a fixed price is reassuring, especially if you like to budget and plan your trip in advance.
Book your taxi in Melbourne with Welcome Pickups as it is a great option; we offer reliable, highly trained, local drivers at a set competitive price with no hidden costs.
Tips for your taxi in Melbourne
- Make sure your driver resets the taximeter to the base fare and appropriate tariff before you begin your journey.
- Generally, taxi drivers in Australia do not expect a tip for their services, although it is common courtesy to let the taxi driver “keep the change”.
- Keep in mind that all taxis leaving Melbourne airport will be subjected to an airport surcharge.
- Make sure to ask for your receipt after your journey is complete in case you leave anything in the taxi, or if you have a complaint to report.
- Taxi drivers in Melbourne accept cash and card payments, however you will be subjected to a 5% service fee if using the card machine.
- As Melbourne taxi trips can get quite expensive, it is recommended to use a private transfer company when travelling longer distances, as they offer set rate fares.
Wheelchair accessible cabs in Melbourne
Melbourne Wheelchair accessible taxis are easy to book or find around the city. You can either get a maxi taxi at one of the many official taxi ranks at the airport or around the city. These maxi cabs in Melbourne can accommodate 1 disability scooter, 2 wheelchairs or 11 people. It is good to know that the maxi taxi fee is not charged if the taxi ride involves a person using a wheelchair or disability scooter. Alternatively, you can pre-book a wheelchair accessible vehicle through a private company.
Taxi Safety and Complaints in Melbourne
If unfortunately your Melbourne taxi journey did not go as well as expected and you would like to file a complaint, it is recommended to first contact the taxi company you used. If your complaint is left unanswered then you can contact the “Commercial Passenger Vehicles Victoria (CPVV)” either by telephone on 1800 638 802, send a letter of complaint at Commercial Passenger Vehicles Victoria, Attn. Manager Industry Standards and Services, GPO Box 1716, Melbourne VIC 3001 or email them at [email protected]
Please remember to ask for your receipt at the end of your taxi ride as your driver’s information is on the slip.