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Cancun Taxi

Cancun Taxi General Information and Tips


Hand picked & english speaking drivers


Same price as a regular Taxi from the line


Drivers are always on time


24/7 Email & Phone support

Top Rated Taxis in Cancun

Cancun is the perfect mix of city living and stunning Caribbean beaches. You can spend the morning soaking up the sun on one of the many beaches in the Hotel Zone, then spend the afternoon exploring the many shops, restaurants and bars in the city centre. Cancun is a bustling and busy city, set out over a large area and split into distinctive zones. Public transport in Cancun is still a little behind the times and is often unreliable and uncomfortable. So, the best way to get around the city and into Cancun Hotel Zone is by taking a Cancun taxi. Taxis in Cancun can be easily hailed in the street, picked up at a taxi rank booked in advance or messaged on WhatsApp. 


Hand picked & english speaking drivers


Same price as a regular Taxi from the line


Drivers are always on time


24/7 Email & Phone support

How much does a taxi cost?

Taxi prices
Day time
(05:00 - 24:00)
Night time
(00:00 - 05:00)
60 €
60 €
70 MIN
80 €
80 €
60 MIN
150 €
150 €
120 MIN
100 €
100 €
85 MIN
An official Cancun taxi

Taxi prices in Cancun

Taxis in Cancun have rates set by the syndicate, based on Zones. However, it is quite common for drivers to change these rates or simply make up their own as these prices aren’t enforced. To secure a fair rate, we suggest agreeing to one with your driver before you begin your journey. 

The most expensive area to take a Cancun taxi to is the Cancun Hotel Zone. An average taxi journey in this small area is $5 (MXN 100), making it one of the most expensive areas in Mexico. The cost of an average journey in the city centre, however, is much cheaper at around $2.70 (MXN 50). If you’re looking to travel between the downtown area and the Cancun Hotel Zone, expect to pay no less than $14 (MXN 250).

Taking a Cancun Airport taxi to downtown Cancun will cost around $38 (MXN 700). A transfer from Cancun Airport to the Hotel Zone will be around the same price $38 (MXN 700), to Playa del Carmen will be approximately $65 (MXN 1,400) , and a Cancun Airport taxi to Tulum will be around $110 (MXN 2,200).

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How to get a taxi in Cancun

Taking a taxi in Cancun couldn’t be easier as there are thousands buzzing around the city. Official taxis in Cancun are white with a dark green line down each side and a ‘TAXI’ sign on top. All Cancun taxis must also have their unique taxi number clearly printed on both sides of the taxi. If you’re out in the city centre, you can easily hail a taxi in the street by sticking out your hand. Many drivers will also do a quick beep of their horn when passing pedestrians to signal that they are free.

If you’d prefer, you can also walk to a taxi rank, called taxis ‘In Situ’. There are many dotted around the city centre, outside Plaza las American, on Nadar, in Cancun Hotel Zone outside the ADO bus station and at most major shopping areas. Keep in mind that the taxi rates from a ‘Situ’ are usually much higher than if you catch a taxi from the street. 

Your final option is to book your transfers in advance or contact a WhatsApp taxi company. These are regular Cancun taxi drivers that have formed an unofficial group on WhatsApp to allow them to pick up people from designated places. You simply give them your location and tell them where you want to go and then they will provide you with your taxi’s number and how long it will take for them to pick you up. Taking a WhatsApp taxi in Cancun is the best way to secure a fair rate, but there’s usually an extra charge of $0.80 (MXN 15) for this service. Two trusted WhatsApp taxi companies are:

Taxi Cancun: +52 1 998 148 9592

Radio Taxi Cancun: +52 1 998 204 0293

Book your Cancun taxi service in advance

If you’re planning to take day trips, visit the Hotel Zone in Cancun or simply see more of the city, knowing that your transportation is already taken care of and paid for is a fantastic feeling. Booking your Cancun taxi in advance allows you to budget better and relax more. If you’d like the comfort of a set-rate fee, 24/7 customer service and English-speaking drivers, we suggest booking your Cancun taxi service in advance with Welcome Pickups.

Cancun taxi tips

  1. Most drivers in Cancun only speak broken English, so be very clear of the name of your destination or write down the address.
  2. Tipping isn’t expected or commonly practised.
  3. You can rent a taxi for the hour in Cancun for around €10.35.
  4. For the best rates, be sure to haggle your price with the driver before beginning your journey and walk away if they are quoting too high.

Wheelchair accessible taxis in Cancun

The standard taxis in Cancun aren’t wheelchair accessible. However, there is a dedicated Cancun taxi service made specifically for this reason; Cancun Accessible. They have specialised ramps and anchorage systems, so people in both manual and electric wheelchairs can be transported safely and comfortably. You can book your wheelchair-accessible taxi in Cancun by calling +52 998 884 2156.

Cancun taxi safety and complaints

For the most part, taking a taxi in Cancun is safe. The most common problems that tourists come across with taxi drivers in Cancun are bad attitudes and trying to overcharge them. However, if you do encounter a bad service or feel you are in danger, you should immediately take down the driver’s ID number, the taxi number and the time of day and report them to the Tourist Police by calling +52 998 885 2277 or by visiting the offices located at Blvd. Kukulcan, Zona Hotelera.

Frequently asked questions

How much is a taxi in Cancun?

Taxis in Cancun don’t offer taxi-metered trips or official set rates. Although there are rates put in place by the Syndicate based on zones, most drivers make their own rates. You can haggle to improve your fare but expect to pay around $5 (MXN 100) in the Hotel Zone and €2.70 (MXN 50) for a trip in the downtown area.

What taxi app works in Cancun?

The only way to book a standard taxi in Cancun using your phone is via WhatsApp. There are a few different WhatsApp taxi groups, but the most reliable and popular are Taxi Cancun: +52 1 998 148 9592 and Radio Taxi Cancun: +52 1 998 204 0293.

Is there Uber in Cancun?

Yes, Uber works in the central area of Cancun. However, as there’s a strong Cancun taxi syndicate, there aren’t very many Uber drivers available, so wait times can be extremely high. To avoid these long waits and secure a set fare you can rely on, we recommend pre-booking your private Cancun taxi transfers with Welcome Pickups in advance.

Welcome Pickups has a Net Safety Score of 99 of 100

We’ve introduced a metric indicating how safe travellers feel when using our services during the COVID-19 pandemic. After every ride, we ask each traveller to leave a review.

  • 20 minute gap between transfers

  • Regular Car Sanitisation

  • Contactless ride

  • Sanitiser in every car

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