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Cancun Taxis

Cancun Taxi General Information and Tips

TRAINED DRIVERS

Hand picked & english speaking drivers

LOW PRICES

Same price as a regular Taxi from the line

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Drivers are always on time

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Taxis in Cancun

Cancun is a bustling and busy city, set out over a large area and split into distinctive zones. Having said that, public transport in Cancun is still a little behind the times and often unreliable and uncomfortable. The best way to get around the city and into Cancun Hotel Zone is by taxi. Taxis can be easily hailed in the street, picked up at a taxi rank or messaged on WhatsApp. 

TRAINED DRIVERS

Hand picked & english speaking drivers

LOW PRICES

Same price as a regular Taxi from the line

FLIGHT MONITORING

Drivers are always on time

QUALITY SUPPORT

24/7 Email & Phone support

cancun taxi

Taxi prices in Cancun

Taxis in Cancun have rates set by the syndicate, based on Zones. However, it is quite common for drivers to change these rates or simply make up their own as these prices aren’t enforced. To secure a fair rate, we suggest agreeing to one with your driver before you begin your journey. 

The most expensive area to travel by taxi is the Cancun Hotel Zone. An average taxi journey in this small area is €3.30 ($80 MXN), making it one of the most expensive areas in Mexico. The cost of an average journey in the city centre, however, is much cheaper at around €1.00 ($30 MXN). If you’re looking to travel between the downtown area and the Cancun Hotel Zone, expect to pay no less than €7.50 ($180 MXN).

Taking a Cancun airport taxi to downtown Cancun will cost around €25. A transfer from Cancun airport to the Hotel Zone will be a little more expensive at €30.

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How to get a taxi in Cancun

Taking a taxi in Cancun couldn’t be easier as there are thousands buzzing around the city. Official taxis in Cancun are white with a dark green line down each side and a ‘TAXI’ sign on top. All Cancun taxis must also have their unique taxi number clearly printed on both sides of the taxi. If you’re out in the city centre, you can easily hail a taxi in the street by sticking out your hand. Many drivers will also do a quick beep of their horn when passing pedestrians to signal that they are free.

If you’d prefer, you can also walk to a taxi rank, called taxis ‘In Situ’. There are many dotted around the city centre, outside Plaza las American, on Nadar, in Cancun Hotel Zone outside the ADO bus station and at most major shopping areas. Keep in mind that the taxi rates from a ‘Situ’ are usually much higher than if you catch a taxi from the street. 

Your final option is to contact a WhatsApp taxi company. These are regular Cancun taxi drivers that have formed an unofficial group on WhatsApp to allow them to pick up people from designated places. You simply give them your location and tell them where you want to go and then they will provide you with your taxi’s number and how long it will take for them to pick you up. Taking a WhatsApp taxi in Cancun is the best way to secure a fair rate, but there’s usually an extra charge of €0.60 ($15 MXN) for this service. Two trusted WhatsApp taxi companies are:

Taxi Cancun: +52 1 998 148 9592

Radio Taxi Cancun: +52 1 998 204 0293

Book your Cancun taxi service in advance

If you’re planning to take day trips, visit the Hotel Zone in Cancun or simply see more of the city, knowing that your transportation is already taken care of and paid for is a fantastic feeling. Booking your Cancun taxi in advance allows you to budget better and relax more. If you’d like the comfort of a set-rate fee, 24/7 customer service and English-speaking drivers, we suggest booking your Cancun taxi service in advance with Welcome Pickups.

Cancun taxi tips

  1. Most drivers in Cancun only speak broken English, so be very clear of the name of your destination or write down the address.
  2. Tipping isn’t expected or commonly practised.
  3. You can rent a taxi for the hour in Cancun for around €10.35.
  4. For the best rates, be sure to haggle your price with the driver before beginning your journey and walk away if they are quoting too high.

Wheelchair accessible taxis in Cancun

The standard taxis in Cancun aren’t wheelchair accessible. However, there is a dedicated Cancun taxi service made specifically for this reason; Cancun Accessible. They have specialised ramps and anchorage system so people in both manual and electric wheelchairs can be transported safely and comfortably. You can book your wheelchair accessible taxi in Cancun by calling +52 998 884 2156.

Cancun taxi safety and complaints

On the most part, taking a taxi in Cancun is safe. The most common problems that tourists come across with taxi drivers in Cancun are bad attitudes and trying to scam them with high rates. However, if you do encounter a bad service or feel you are in danger, you should immediately take down the driver’s ID number, the taxi number and the time of day and report them to the Tourist Police by calling +52 998 885 2277 or by visiting the office es located at Blvd. Kukulcan, Zona Hotelera.

Frequently asked questions

How much is a taxi in Cancun?

Taxis in Cancun don’t offer taxi-metered trips or official set-rates. Although there are rates put in place by the Syndicate based on zones, most drivers make their own rates. You can haggle to improve your fare but expect to pay around €3.30 ($80 MXN) in the Hotel Zone and €1.00 ($30 MXN) for a trip in the downtown area.

What taxi app works in Cancun?

The only way to book a standard taxi in Cancun using your phone is via WhatsApp. There are a few different WhatsApp taxi groups, but the most reliable and popular are Taxi Cancun: +52 1 998 148 9592 and Radio Taxi Cancun: +52 1 998 204 0293.