Travel safely with Welcome Pickups
Net Safety Score
We’ve introduced a metric indicating how safe travellers feel when using our services during the COVID-19 pandemic. After every ride, we ask each traveller to leave a review.
20 minute gap between transfers
Following each ride, our drivers have at least 20 minutes to thoroughly clean the surfaces of the car and ventilate the cabin.
Regular Car Sanitisation
Our drivers thoroughly sanitise and disinfect cars according to Welcome Safety Protocol
When you book, you can request to have zero contact with the driver during the transfer with just one click. In this case, the driver won’t help you with your luggage or shake hands.
Sanitiser in every car
We provide hand sanitisers and hand wipes for all our travellers. Our drivers have their own sanitiser, which they use before and after every ride
Shenzhen Taxi, the Fastest Way to Travel
Shenzhen is a modern metropolis located between mainland China and Hong Kong. This sprawling city is known for its amazing skyscrapers, and world-class shopping and dining experiences. To make sure you can get from A to B in this huge place, we recommend taking a quick and reliable Shenzhen taxi. There are over 22,600 taxis in Shenzhen, 99% of which are now fully electric vehicles. As you can imagine, getting a taxi in Shenzhen couldn’t be easier. You can hail one in the street, call a local taxi company, walk to a taxi rank or book your Shenzhen taxi in advance.
Hand picked & english speaking drivers
Same price as a regular Taxi from the line
Drivers are always on time
24/7 Email & Phone support
(05:00 - 24:00)
(00:00 - 05:00)
Cost of a Taxi in Shenzhen
The official Shenzhen taxi tariff was set in May 2017 and is legally binding for all taxi drivers in the city. All drivers must have an officially calibrated taximeter in the car, which they must use to calculate their fare based on distance, time taken and the time of day.
Day Tariff (06:00 to 23:00)
Base fare / inc 2km: €1.40 (CNY 10)
Price per km: €0.40 (CNY 2.60)
1 hour wait: €6.80 (CNY 48)
Night Tariff (23:00 to 06:00)
Base fare / inc 2km: €1.85 (CNY 13)
Price per km: €0.50 (CNY 3.38)
1 hour wait: €6.80 (CNY 48)
It’s worth noting that any toll fees incurred during your journey will be added to your fare. There’s also a surcharge for pickups from the airport of €0.40 (CNY 3).
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How to get a Shenzhen Taxi
There are four types of taxis in Shenzhen, red, yellow, green and blue. The blue cars are electric and serve the main city ring and suburban areas, the yellow and red Shenzhen taxis can be hailed in the urban and suburban areas, and the green taxis only operate in the Baoan and Longgang suburban districts. Aside from hailing a Shenzhen taxi, you can also walk to one of the taxi ranks in the city centre, found outside large hotels, shopping centres and tourist attractions.
If you’re travelling late at night or during bad weather and don’t want to wait in the street for a taxi, you can call the 24-hour taxi hotline and request a car on +86 96880.
Why book your Shenzhen Taxi with Welcome Pickups?
Even though there are many taxis available in Shenzhen, during bad weather, public holidays or peak travel times, it can be difficult to find an empty taxi. However, if you pre-book your taxi in Shenzhen with Welcome Pickups, you can enjoy guaranteed on-time pickups, personalised transfers, English-speaking drivers and 24/7 customer service. Let Welcome take care of all your Shenzhen taxi needs so you can concentrate on making the most out of your time in this modern city.
Shenzhen Taxi Tips
- Shenzhen taxi drivers don’t speak any English, be sure to have the address of your hotel or destination written in Chinese.
- Ensure your driver turns on your taximeter before you begin your journey to avoid overcharging.
- Travelling at night will be 30% more expensive than during the day.
- The 24-hour hotline for requesting a Shenzhen taxi is +86 96880.
Wheelchair Accessible Taxi in Shenzhen
Unfortunately, the standard Shenzhen taxis aren’t wheelchair accessible as there are no vehicles with ramps or hydraulic lifts, so if this is what you need, you will need to book with a private company. As it stands, only one company offers fully wheelchair-accessible vehicles, but you need to place your booking 12-48 hours in advance. To book, you can call the Electric Cab hotline on +86 12385.
Shenzhen Taxi Safety and Complaints
Although taking a taxi in Shenzhen is usually reliable and safe, the standards may not be up to par compared with your home country. If you experience any issues, such as an excessively rude driver or overcharging, you can report it to the company you’re travelling with. Ask for your receipt or take a photo of the taxi license plate and taxi number, then call the phone number on the side of the car to file your complaint with the company.