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Waterloo Taxi

Waterloo taxi: general information and tips


Hand picked & english speaking drivers


Same price as a regular Taxi from the line


Drivers are always on time


24/7 Email & Phone support

Taxis in Waterloo

The Region of Waterloo in Southern Ontario is where the country meets the city. Famous for one of the largest farmer’s markets in Canada and numerous festivals throughout the year, there are so many reasons to plan a trip to this pocket of the world. The area is serviced by a handful of official taxi companies with around 350 Waterloo cabs available to help you explore the wider region of Cambridge, Kitchener and Waterloo with ease and comfort, and to quickly get you to and from the airport. Waterloo taxis and private transfers can be taken any time of day or night by booking one in advance over the phone, online or through a taxi app, by flagging one down from the street, or by picking one up at the dedicated taxi ranks located throughout the area.


Hand picked & english speaking drivers


Same price as a regular Taxi from the line


Drivers are always on time


24/7 Email & Phone support

How much does a taxi cost?

Taxi prices
Day time
(05:00 - 24:00)
Night time
(00:00 - 05:00)
8 €
8 €
19.4 €
19.4 €
15 MIN
18.4 €
18.4 €
15 MIN
A silver taxi with the GTT logo.

Waterloo taxi prices

Waterloo taxi tariffs have been set by the Regional Municipality of Waterloo so you can expect the same affordable rates throughout the entire region. Most companies will provide a flat fee for out-of-town journeys but for trips within each of the main cities, drivers typically use a taximeter to determine the final price. All Waterloo taxi drivers must display the metered fare prices where passengers can read them.

Base fare:  €2.40 (CAD 3.50)
Per km price:  €1.70 (CAD 2.50)

Taxis in Waterloo also charge €27.10 (CAD 40) per hour for keeping a driver waiting if you’ve booked a service for a specific time and place, and they can choose to start the meter while you are still loading or unloading luggage.

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How to get a taxi in Waterloo

The Region of Waterloo is spread out across four different cities and several townships all within close proximity to one another so choosing a taxi to transport you from A to B makes travelling super easy. You can take a taxi directly from the street by flagging one down whenever the ‘TAXI’ sign on the roof is illuminated, or you can choose to take one from a Waterloo taxi rank which is most commonly found at bus and train stations, large hotels, and shopping centres. If you choose to take a taxi off the street, be sure to check that the taximeter has been reset before heading to your destination.

If you prefer to plan in advance or if the weather isn’t ideal for walking the streets to find an available taxi, you can place a call directly to one of the official taxi companies within the region, or book one through their respective taxi apps. Keep in mind that there may be additional charges for the added convenience and keeping your driver waiting will also incur extra charges. For an on-time pickup without any hidden costs, you might like to book a private door-to-doot transfer instead, with a trusted company like Welcome Pickups.

The four Waterloo taxi companies you can phone are –
Waterloo Taxi: +1 (519) 888 7777 
Golden Triangle: +1 (519) 621 1211 
United Taxi: +1 (519) 888 9999 
City Cabs: +1 (519) 747 7777 

Book your Waterloo taxi transfer in advance

It takes less than a minute to pre-book your personalised Welcome transfer, instantly giving you peace of mind that one of our friendly and reliable drivers will be waiting for you at a time and place of your choosing.

With a guaranteed fixed fare you can confidently plan and budget for your trip in advance, and relax knowing that our customer support team will be on hand 24/7 to answer any of your questions so that you can enjoy a hassle-free journey as you explore the Region of Waterloo.

Tips for your taxi in Waterloo

  1. All taxis in Waterloo are required to accept credit/debit card payments without an additional fee but it is good to check that the machine is working before starting your journey.
  2. It is expected that you tip your driver 10% of the total fare.
  3. Check that the taximeter has been reset to the base fare before starting your trip.
  4. Request a receipt at the end of your journey in case you leave any personal items behind.

Wheelchair-accessible taxis in Waterloo

Thankfully you won’t have any trouble finding a wheelchair-accessible taxi while in the Region of Waterloo since the Ontario government mandated that all taxi companies provide services for people with a disability or mobility issues. The four official taxi companies of Waterloo have at least one specialised van within their fleet that you can request at the time of booking, so just make sure you specify your needs when you call.

Safety and complaints for Waterloo taxis

Most Waterloo taxis are equipped with cameras for the safety of both the driver and the passenger and using a taxi service is generally considered very safe. However, if you think that your driver has purposely taken a longer route or tried to overcharge you, if they behaved inappropriately at any point or if you felt unsafe in any way, you can submit an online report to the Waterloo City Council or contact the local police. If you find yourself in this situation, be sure to take down the driver’s name and registration number and request a receipt.

Frequently asked questions

How do I call a Waterloo taxi?

You can call one of the four official taxi companies in the Region of Waterloo directly or book a taxi through their dedicated service apps. These include Waterloo Taxi (+1 (519) 888 7777), Golden Triangle (+1 (519) 621 1211), United Taxi (+1 (519) 888 9999) and City Cabs (+1 (519) 747 7777). For a more personalised service without the wait times, we recommend booking a private transfer in advance with a trusted company like Welcome Pickups.

What are the Waterloo taxi prices?

Waterloo taxi fares are calculated using a taximeter based on the distance travelled, and rates are set by the local council. The base fare is €2.40 (CAD 3.50) and the price per km is €1.70 (CAD 2.50). In addition to any tolls or surcharges that will be added on top of your fare, if your driver has to wait you’ll be charged €27.10 (CAD 40) per hour.

Do I need to tip my Waterloo taxi driver?

Tips are not included in your Waterloo taxi fare and it is expected that you tip your driver at least 10% of the total fare, especially if they have provided exceptional service and assisted with loading and unloading any luggage.

Welcome Pickups has a Net Safety Score of 99 of 100

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  • 20 minute gap between transfers

  • Regular Car Sanitisation

  • Contactless ride

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