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Astana Taxis

Astana Taxi General Information and Tips


Hand picked & english speaking drivers


Same price as a regular Taxi from the line


Drivers are always on time


24/7 Email & Phone support

Astana Taxi Service

Astana, most recently named Nur-Sultan, is the capital of Kazakhstan and a modern city with a truly unique skyline. It is home to many futuristic buildings and monuments, including the Palace of Peace and Reconciliation, the Khan Shatyr Entertainment Centre, the Astana Opera House, and the Bayterek Tower. The city also boasts an impressive city park and the Quay Astana – a pedestrian area that offers a range of activities, including sightseeing boats, active leisure centres, restaurants, and more.

With so many attractions worth exploring, it’s important to maximise your time in the city. An Astana taxi or private transfer is the quickest and easiest way to get around. You will not need to look far to find a taxi in Astana, but as they are not very well regulated and the cost and quality of service can vary, we recommend you book your private transfer with a reliable provider.


Hand picked & english speaking drivers


Same price as a regular Taxi from the line


Drivers are always on time


24/7 Email & Phone support

How much does a taxi cost?

Taxi prices
Day time
(05:00 - 24:00)
Night time
(00:00 - 05:00)
Astana Opera House to Atyrau Bridge
2.30 €
3.50 €
10 MIN
Palace of Peace and Reconciliation to Central Park
3.40 €
5.10 €
15 MIN
Bayterek Tower to National Museum of the Republic of Kazakhstan
2.30 €
3.50 €
10 MIN

Astana taxi prices

There are numerous taxi services in Astana, Kazakhstan, which can provide convenient and affordable transportation for visitors. Most taxis do not use a taximeter and instead rely on negotiating the price of a ride before setting off. Therefore, to ensure a fair rate for your taxi in Astana, it’s best to research average prices to your chosen destination before your trip and agree on the estimated fare and route with the driver. You can also inquire with your hotel concierge.

Although local taxi tariffs are not set, Astana taxis are known to operate with several tariff settings throughout the day, depending on how busy it is. The average local day rates are as follows:
Initial fare:  €1.20 (KZT 600)
Price per km: €0.30 (KZT 150)
Waiting tariff per hour: €3 (KZT 1,500)

These local taxi rates are indicative and subject to change; use these rates as rough estimates only. If you would like to secure a fixed and competitive rate for your private transfer, we recommend booking in advance with Welcome for peace of mind.

What our customers say about Welcome

"Anabelia, our tour guide was wonderful. She guided us through history and food and made great suggestions and enabled us to understand Greek culture and the food. I would highly recommend this tour.”

How to get a taxi in Astana

An Astana taxi can be hailed from the street or called for using a radio taxi company or an online app such as Yandex. Due to a lack of strict regulation, visitors are advised to avoid hailing a cab from the street and to use registered, trustworthy companies instead to ensure a fair price and decent level of service.

Using a more international service or an app is especially recommended for anyone uncomfortable speaking the local language, as many taxi drivers in Astana do not speak much English, making communication quite difficult. To get a taxi in Astana, you can contact one of the highly-rated taxi services in Astana, Kazakstan, by calling them directly on the numbers below. You can also book in advance with Welcome to secure a flat fee for a private transfer with a professional, English-speaking local driver. 

Tez Taxi: +99 (7) 701 779 5968

Trezvyy Voditel’ Astana: +99 (7) 705 424 2828

Taksi Mezhgorod Astana: +99 (7) 777 914 8080

Pre-book your Astana taxi service

Booking your airport transfer in advance with Welcome Pickups is the most convenient way to start your vacation in Astana and get around in style. Moroever, if you know when and where you’ll be needing a ride during your stay, you can pre-arrange and pre-pay for your in-city trips too, quickly and effortlessly. Our service guarantees on-time pickups, personalised door-to-door transfers, and 24/7 customer support to ensure you have a comfortable and enjoyable experience in this bustling city from the moment you land until you’re ready to return home.

Astana taxi tips

  1. It is recommended that travellers avoid flagging down taxis on the street and instead opt for booking with a trustworthy taxi company to prevent any surprises.
  2. To use a taxi in Astana, you'll need to pay with cash in the local currency, as credit or debit cards are not usually accepted. 
  3. Tipping your taxi driver is not required or customary in Astana, but it is becoming more commonplace with the growth of tourism. Should you wish to, you can add about 10% of the fare as your tip. 
  4. A lot of Astana taxi drivers do not speak English, so make sure you have a way of communicating with them and you have your address written down.

Wheelchair-accessible taxis in Astana

Unfortunately, at this time, there is no information available online about wheelchair-accessible taxis in Astana. However, it’s worth contacting some of the more established taxi services in Astana, Kazakhstan, to ask if they can accommodate your needs, or book your rides with your chosen tour operator.

Astana taxi safety and complaints

Taking a taxi in Astana is considered safe when using a registered company and, ideally, when booked in advance. Street taxis are considered far less safe as there is a lack of regulation, and many drivers on the road are unlicensed and may be driving vehicles that do not meet national safety standards. Should you need to file a complaint about a taxi or a driver, you will need to contact the associated taxi company directly.

For urgent and serious matters, you can reach the Kazakh police at 102. As always, try to obtain as much information as possible, such as the name of the driver and the licence plates, and once you have filed the complaint, make sure you receive a copy of the police report.

Frequently asked questions

How do I call a taxi in Astana?

Travellers are advised to only use registered taxi services in Astana, Kazakhstan, and to avoid hailing cabs on the street. You can call a taxi in Astana by contacting a highly-rated company such as Tez Taxi at +99 (7) 701 779 5968, Trezvyy Voditel’ Astana at +99 (7) 705 424 2828, or Taksi Mezhgorod Astana at +99 (7) 777 914 8080. You can also use taxi apps such as Yandex Go, which can be especially helpful for anyone who doesn’t speak the local language. For peace of mind, and to avoid any surprises, you can also book your private transfer in advance to enjoy a competitive, flat fee and a reliable and comfortable ride with a professional, English-speaking driver.

Do I need to tip my Astana taxi driver?

It is not customary to tip your Astana taxi driver, but with more and more tourists visiting the vibrant city, this custom is slowly changing. Although it is not required or expected of you, if you have enjoyed your taxi ride, you can tip your driver 10% of the fare as a display of appreciation. However, keep in mind that you will have to be able to pay in cash, as taxis in Astana do not accept credit or debit cards.

Are the taxi services in Astana, Kazakstan reliable?

Taxi services in Astana, Kazakhstan, can vary significantly in terms of cost, service, safety, and reliability, as many unlicensed vehicles on the streets pose as official taxis. For this reason, we strongly recommend using a reputable and established taxi company or booking a private transfer in advance with Welcome. 

Welcome Pickups has a Net Safety Score of 99 of 100

We’ve introduced a metric indicating how safe travellers feel when using our services during the COVID-19 pandemic. After every ride, we ask each traveller to leave a review.

  • 20 minute gap between transfers

  • Regular Car Sanitisation

  • Contactless ride

  • Sanitiser in every car

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