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Surabaya Taxi

Surabaya Taxi General Information and Tips

TRAINED DRIVERS

Hand picked & english speaking drivers

LOW PRICES

Same price as a regular Taxi from the line

FLIGHT MONITORING

Drivers are always on time

QUALITY SUPPORT

24/7 Email & Phone support

Travel safely with Welcome Pickups

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Net Safety Score

We’ve introduced a metric indicating how safe travellers feel when using our services during the COVID-19 pandemic. After every ride, we ask each traveller to leave a review.

  • 20 minute gap between transfers

    Following each ride, our drivers have at least 20 minutes to thoroughly clean the surfaces of the car and ventilate the cabin.

  • Regular Car Sanitisation

    Our drivers thoroughly sanitise and disinfect cars according to Welcome Safety Protocol

  • Contactless ride

    When you book, you can request to have zero contact with the driver during the transfer with just one click. In this case, the driver won’t help you with your luggage or shake hands.

  • Sanitiser in every car

    We provide hand sanitisers and hand wipes for all our travellers. Our drivers have their own sanitiser, which they use before and after every ride

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Taxis in Surabaya

Known to be one of the cleanest and greenest cities in Indonesia, Surabaya is very popular among visitors. It’s also home to beautiful colonial buildings, one of Indonesia’s largest Chinatowns and the idyllic beaches of Madura island. As there is so much to do on your holiday, the best way to get around is by taking a Surabaya taxi.

TRAINED DRIVERS

Hand picked & english speaking drivers

LOW PRICES

Same price as a regular Taxi from the line

FLIGHT MONITORING

Drivers are always on time

QUALITY SUPPORT

24/7 Email & Phone support

How much does a taxi cost?

Taxi prices
Day time
(05:00 - 24:00)
Night time
(00:00 - 05:00)
Duration
FROM SUB TO CITY
6 €
6 €
40 MIN
FROM CITY TO SIDOARJO
8 €
8 €
55 MIN
FROM CITY TO MUHAMMAD CHENG HOO MOSQUE
1.40 €
1.40 €
10 MIN
FROM CITY TO NORTH QUAY
2.50 €
2.50 €
18 MIN
Taxis in Surabaya

Surabaya Taxi Rates

Taxis in Surabaya calculate their fares using a taximeter based on the time and distance travelled to your exact location, with fees as follows:

Base fee: €0.54 (IDR 9,000)
Price per Km: €0.30 (IDR 5,000)
Waiting time per hour: €25.41 (IDR 42,500)

Nevertheless, if you prefer travelling with a local friendly English-speaking driver at a fixed price, you can pre-book your private transfer with Welcome Pickups.

What our customers say about Welcome

"Anabelia, our tour guide was wonderful. She guided us through history and food and made great suggestions and enabled us to understand Greek culture and the food. I would highly recommend this tour.”

How to get a Surabaya Taxi

Taxis are easy to come by in Surabaya, as many local taxi companies operate in and around the city. If you are looking for a taxi, you can hail one directly off the street or go to one of the major tourist hubs and hotels. Alternatively, you can book your taxi in Surabaya online or via telephone. If you’d like to phone up for a pickup, you can reach one of the following businesses:

Blue Bird Taxi: +62 (31) 3721234
Silver Taxi: +62 (31) 5617888
Express Taxi: +62 (31) 8417878

Please note that for safety and reliability reasons, it is highly recommended to travel only with well-known taxi companies.

The Benefits of Booking a Surabaya Taxi in Advance

Arriving in a new city can be daunting, especially if you have to find your way around Surabaya’s public transportation. That is why we recommend pre-booking your Surabaya transfer with Welcome Pickups. We ensure a seamless and enjoyable start to your holiday.

Moreover, Welcome Pickups isn’t just a transfer company – we provide premium 24/7 customer service, on-time personalised rides, and local English-speaking drivers hand-picked and trained by us.

So, avoid long waits at taxi ranks and pre-book your fast and reliable Surabaya taxi in under 60 seconds with Welcome Pickups.

Surabaya Taxi Tips

  1. Ensure that the taximeter has been switched on and reset before starting your journey.
  2. It is common to leave your Surabaya taxi driver a tip; most travellers round up their end fare to the higher amount.
  3. It is essential to travel with well-known and trusted taxi companies.
  4. Most taxis do not accept card payments; make sure you have cash before getting into a cab.

Wheelchair Accessible Surabaya Taxis and Transfer

Most regular taxis in Surabaya cannot accommodate wheelchairs; for that reason, you will need to book with a cab company offering this amenity. Blue Bird Taxis offer wheelchair-accessible vehicles; however, you will need to mention this when booking and book ahead of time to ensure availability.

Surabaya Taxi Safety and Complaints

If you encounter a bad taxi experience whilst travelling in a Surabaya taxi, you can report your driver by filing an official complaint with the company itself. It is essential to keep your receipt, which contains your travel information and driver details.

Frequently asked questions

How do I call a taxi in Surabaya?

Surabaya taxis are easy to find. You can either call or order a taxi directly from your chosen company, hail a cab off the street or head over to any major tourist hub and hotel around the city.

Are Surabaya taxis expensive?

Taxis in Surabaya are inexpensive, with an initial fee of €0.54 (IDR 9,000), a price per km of €0.30 (IDR 5,000), and no surcharge for night or weekend trips. You can expect to pay around €6 (IDR 99,740) for a 40-minute journey from Surabaya International Airport to the city centre.

Do I need to tip my Surabaya taxi driver?

It is customary to tip your taxi driver in Surabaya; most travellers round up their end fares or leave a 10 to 15% tip.

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