Travel safely with Welcome Pickups
Net Safety Score
We’ve introduced a metric indicating how safe travellers feel when using our services during the COVID-19 pandemic. After every ride, we ask each traveller to leave a review.
20 minute gap between transfers
Following each ride, our drivers have at least 20 minutes to thoroughly clean the surfaces of the car and ventilate the cabin.
Regular Car Sanitisation
Our drivers thoroughly sanitise and disinfect cars according to Welcome Safety Protocol
When you book, you can request to have zero contact with the driver during the transfer with just one click. In this case, the driver won’t help you with your luggage or shake hands.
Sanitiser in every car
We provide hand sanitisers and hand wipes for all our travellers. Our drivers have their own sanitiser, which they use before and after every ride
Taxi Service in Cleveland
The City of Cleveland is in the U.S. state of Ohio. This diamond-in-the-rough is a great destination for culinary and culture enthusiasts, as well as those who love outdoor recreation. If you are here for a limited amount of time or travelling with family and young children, then you might want to save as much time as possible to explore famous attractions such as the Rock and Roll Hall of Fame, Lake Erie and the popular Science Centre. By choosing a Cleveland taxi for your transportation, you can enjoy everything this lively metropolis has to offer at your leisure without worrying about how you’ll find your way around the local public transport network.
Hand picked & english speaking drivers
Same price as a regular Taxi from the line
Drivers are always on time
24/7 Email & Phone support
(05:00 - 24:00)
(00:00 - 05:00)
Cost of a Cleveland Taxi
Taxi services in Cleveland are affordable but differ slightly depending on the company. Cleveland cabs are metered, so the final fare is calculated based on the duration and distance of your ride. Taxi prices in Cleveland are officially set by the district and are binding for all taxi companies within the downtown driving area.
These are the official taxi prices for downtown Cleveland:
Base Fee: $2.70 (€2.80)
Price per Kilometre: $1.40 (€1.45)
Price per Hour of Waiting: $25.80 (€26.30)
Cleveland airport cabs usually take 20 minutes to reach the downtown area and charge approximately $45 (€46). The final fare, of course, depends on the location of your accommodation or hotel. Cleveland taxis generally only carry four passengers including children. If you have a bigger group than 4 people we suggest pre-booking a Cleveland private shuttle.
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How to Get a Taxi in Cleveland
Most of the taxis in Cleveland are yellow, except for Cleveland airport cabs which are white. There are many ways to get a cab service in Cleveland even if you are visiting the city for the first time: you will spot stands near shopping centres, major hotel chains and popular tourist sites such as the Rock & Roll Hall of Fame, the Cleveland Museum of Art and the West Side Market.
If you’d rather not walk to the nearest rank, you can hail a Cleveland cab on the street or download a Cleveland taxi app. The general recommendation is to avoid taxis without a company name and telephone number written on the doors, as they might not be officially operating vehicles and professional taxi drivers.
Taxis services in Cleveland can also be booked online or via phone. If you want to call a local company, bear in mind that the waiting time for the car is usually 5-10 minutes. If you wish to pay by card, you need to mention this when contacting the company, to ensure that a suitable taxi with a card machine is dispatched. Two of the better-rated local companies you can phone for a pickup are United Cabs (+1 504 522 9771) and Sams Taxi (+1 216 338 6741).
Benefits of Booking a Cleveland Taxi in Advance
The moment you land at Cleveland airport, your driver will be there to swiftly transport you to your hotel or apartment, so that you can pause and recharge before embarking on your next adventure. With Welcome Pickups, travelling around Cleveland is never a daunting experience. To begin your airport shuttle ride, our Cleveland cab driver will guide you to your chosen vehicle, assist with your luggage and introduce you to the city along the way, sharing nifty tips on how to make your stay memorable. Booking your taxi in advance not only helps you plan and budget for your trip but also ensures a hassle-free experience for everyone involved. We take pride in making you feel welcome in every single one of our destinations.
Cleveland Taxi Tips
- Tipping always stays at the passenger's discretion. But typically, a taxi tip amounts to 10 to 12 per cent of the total fare.
- Please bear in mind that all official Cleveland cabs waiting outside the airport are white.
- Make sure your taxi driver resets the taximeter before your journey starts to the correct base fare.
- Please note that some companies charge an additional $3 (€3) for airport pickups.
- If you are in downtown Cleveland and looking for a night ride, we recommend booking in advance for extra peace of mind.
Wheelchair Accessible Vehicles in Cleveland
Cleveland, like most cities in the US, is a fairly accessible city. However, ordinary taxis you’ll find roaming around the metropolis are unlikely to have adapted spaces for wheelchair users. So if there are wheelchair users in your travel group, plan in advance and book a wheelchair-friendly vehicle. You can contact the company Mobility Works which offers the largest selection of wheelchair vans in the Ohio area. You can reach them via their website or by phone at +1 440 305 8995.
Safety and Complaints for Taxis in Cleveland
Cleveland cab drivers offer honest and reliable services. Always make sure you enter a licensed cab by checking whether the company name is displayed on the doors or the back of the vehicle. Moreover, ensure that the taximeter is on and set to the correct base fare when you enter a Cleveland taxi. If you suspect you may have been overcharged, you should ensure you take your receipt before leaving the vehicle; then you may contact the associated company directly to file a complaint, or for more serious matters of safety, you may head to your nearest police station to make a complaint. In any case, don’t forget to note down the driver’s name and the vehicle’s licence plate and keep hold of your receipt.